Parklane Central Hanoi Hotel

Staff were outstanding. Anna & Emma took great care of me and my travels, arranging my visa, a trip to Halong Bay & a street food tour. Anna is always available on What's App & is very efficient. All the arrangements were perfect. Rooms are small but very clean and comfortable. Serviced daily. Excellent location in the heart of the Old Quarter but amazingly quiet.

A real gem of a hotel right in the heart of the Old Quarter. Easy walking distance to all the major attractions. Anna and her staff were amazing . They all gave exceptional customer service. Anna went out of her way to arrange a fantastic tour to Sapa for us, and her night staff were waiting for us in the lobby on our return to make sure we returned safely as the sleeper bus was 1 hour late getting into Hanoi. Anna also arranged a complimentary car to the airport on our departure, and all the staff came to door to say goodbye. Our room was very comfortable and spacious. The room smelt very fresh and the bedding was good quality. There was plenty of hot water to shower in . The free wifi was excellent throughout the hotel .

The property has an amazing location. However, as a solo traveler, I booked a single room, which was very small and simple. To be fair, the room size was clearly mentioned in the details, so it was my mistake for not reading them properly, as it was a last-minute booking. The breakfast is simple but tasty. It’s not a buffet—you order it from a menu. Special thanks to Lucie! She made my stay so much better. She was extremely helpful, assisted me with booking my trip to Ha Long Bay, and was very responsible when organizing a transfer to the airport for me. She explained everything thoroughly and gave me lots of tips on what to do in Hanoi. If it weren’t for her, my rating for this place would definitely be lower.

We were in 3 single rooms. Smiley, friendly staff who were incredibly helpful, carrying our bags to our rooms and giving us welcome advice on arrival. Quiet oasis in the middle of a busy, hectic city. Loved coming back here after a hot day sightseeing! No windows but really didn't worry us as all. Good bathroom, fresh, clean-smelling towels and fridge in one of our rooms (thanks for the upgrade! :).  Bottled water provided. Stylish decor, good storage and comfortable,  firm beds, which we liked.  Great, quietish location on side street but only a short walk to the action. Great WiFi. Excellent value for money!

Perfect location! Right in the old center (to give you some examples in terms of walking distance: 5 min from the lake and the famous cathedral, 15 min l from the mural street or the prison museum, 20 min l from the opera house, 25 min from the train street) yet far from the noise of the streets. Anna and Emma (with me in the picture) are among the most lovely people I met during my trip to Vietnam! Not only they can help with booking local transportation to difference provinces but they can also promptly assist for any other needs. For example, as my bus was early morning they arrange the kitchen to open earlier than breakfast time so that I could eat and they even packed some food for the trip; I needed some medicine because of a insect bite and they quickly went to the pharmacy to buy something for me. As I went back for my second time they upgraded me to a bigger room but I can guarantee that all beds are super comforbale!